Terms and Conditions

01

Registration and confirming your seat

A place on a course becomes yours once it has been paid for. Registration is arranged directly with the JoFit team, through the channels at the end of this page.

• A seat is confirmed once the course fee, or the initial registration fee, has been paid.
• Until that payment is completed, a name is recorded as a request to register and the seat is not yet held.
• Registration details — name, email address and phone number — are collected to complete enrolment and are handled as described in our privacy policy.

02

Refunds and deferring your registration

Circumstances change before a course starts. Two routes are open to a registered trainee before the course begins.

Contact JoFit before your course begins and the team will confirm the conditions that apply to your registration.

• Fees may be refunded under the conditions that apply before the course starts.
• Registration may instead be deferred to the next group running the same course.

03

Examinations and certificates

A certificate is proof that the work was done, so it is awarded only after the course has been completed successfully.

• All of the training hours set for the course must be completed.
• All examination requirements must be completed successfully.
• Once both are met, the official certificate is issued through the NCSF.